Merch Exchange Instructions

1. Customers can exchange their order within 2 days of the order being delivered. We have reverse pickup facility available to most pin codes and we will get the order picked up from your delivery address. If in case we do not have pickup facility available at your pin code unfortunately, then you will have to self-ship the products back to us.

2. All exchanges must be in unused condition with all original tags and packaging intact. If not, the return/replacement will not be valid.

3. If any product did not fit you well and you need replacement for the same, kindly contact our team at  We will be happy to provide you with a new product of the required size (T&C Apply).

4. International orders are not eligible for return/exchange unless an incorrect product has been delivered.

5. Defective products need not be sent back to us unless confirmed by the Customer Care team. If you have received a defective product, send us few images of the same on and our team will get back immediately.

6. If defective or incorrect products were delivered, we will bear the full charges for delivering the new product to you.

7. You are requested to pack the items securely to prevent any loss or damage during transit. For self-shipped products, we recommend you to do it through a reliable local courier service.

8. The new replacement product for any return/exchange will be shipped only once the previous product reaches us and the Quality Check is passed on the same. If the product fails the Quality Check and seems to be used or untidy, then we will not be able to provide a new exchange/refund.

9. For initiating an exchange for any wrong size purchased by customer himself/herself, there will be additional reverse pickup charge of ₹75. Or you can kindly send us back the product to our Corporate Office Address at: 2217 Solus, Hiranandani Estate, GB Road, Thane 400607