PICK-UP / DELIVERY

Your order will be shipped to the address specified by you during the checkout process. WrapCart is not responsible for any loss of the products following shipment from WrapCart’s facilities to your address, however, WrapCart is not a faceless corporation built on the foundation of robbing customers. If your item gets lost in transit, simply reach out to us via our Contact info section and we’ll work with you to ensure you get what you paid for.

CANCELLATION / RETURNS

Except for any statutory rights of cancellation that you may have under applicable provincial consumer protection laws, once you place your order you cannot cancel it. Given the customized nature of WrapCart’s products, products purchased cannot be returned or exchanged. Refunds can be provided for products that are damaged before delivery to you or in the case of the product bearing a custom logo or other artwork requested by you, product bearing a logo or other artwork that does not match the logo or other artwork requested by you. If you receive your product appears to be damaged please contact us promptly at the contact details given.

UNDELIVERED GOODS

If an order does not successfully arrive at the delivery address provided during checkout within the recommended time-frame, please use the contact info section and let us know. We’ll work with you to get a re-shipment processed and ensure that you receive the product you paid for. We do not provide any refunds based on undelivered items, as delivery is out of our control once an item has left our warehouse.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

GENERAL

These Terms of Sale constitute the entire agreement between you and WrapCart with respect to your purchase of products through the Website. The delay or failure of WrapCart to act with respect to a breach of these Terms of Sale by you or others does not constitute a waiver and shall not limit WrapCart’s rights with respect to such breach or any subsequent breaches. WrapCart shall not be liable for any delay or failure to perform any of its obligations under these Terms of Sale if such delay or failure is due to causes beyond its control. Notwithstanding any other provision of these Terms of Sale, any provision of these Terms of Sale that imposes or contemplates continuing rights or obligations on you or us will survive the expiration or termination of these Terms of Sale. NOTICES ON THE WEBSITE ITSELF.