PICK-UP / DELIVERY

Your order will be shipped to the address specified by you during the checkout process. WrapCart is not responsible for any loss of the products following shipment from WrapCart’s facilities to your address, however, WrapCart is not a faceless corporation built on the foundation of robbing customers. If your item gets lost in transit, simply reach out to us via our Contact info section and we’ll work with you to ensure you get what you paid for.

CANCELLATION / RETURNS

You cannot cancel the order and demand refund once order is successfully placed and processed by the payment gateway. Refund requests will only be considered:

  1. If the buyer does not get the delivery of the ordered products within 15 days (in India) from the order date.
  2. If www.wrapcart.com/ fails to ship the ordered products.
  3. If the shipping location is not serviced by our contracted courier.
No refund requests will be entertained for damaged products. Damaged products will be exchanged as per our exchange policy. No Returns will be entertained if a customer wants to return the product for the reason that he OR she doesn't like it after delivery of the product or feels the product doesn't match his or her expectations. No refunds will be given in the following cases:

  1. Incorrect or outdated delivery address
  2. After 3 failed delivery attempts by our courier agencies.
  3. Package refused by recipient.
  4. In case of minor design and color variations. In case of mobile skins, there will always be some variation in color between products you see online and products you get in hand.
  5. All emails in this regard are to be sent to [email protected]


UNDELIVERED GOODS

If an order does not successfully arrive at the delivery address provided during checkout within the recommended time-frame, please use the contact info section and let us know. We’ll work with you to get a re-shipment processed and ensure that you receive the product you paid for. We do not provide any refunds based on undelivered items, as delivery is out of our control once an item has left our warehouse.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


GENERAL

These Terms of Sale constitute the entire agreement between you and WrapCart with respect to your purchase of products through the Website. The delay or failure of WrapCart to act with respect to a breach of these Terms of Sale by you or others does not constitute a waiver and shall not limit WrapCart’s rights with respect to such breach or any subsequent breaches. WrapCart shall not be liable for any delay or failure to perform any of its obligations under these Terms of Sale if such delay or failure is due to causes beyond its control. Notwithstanding any other provision of these Terms of Sale, any provision of these Terms of Sale that imposes or contemplates continuing rights or obligations on you or us will survive the expiration or termination of these Terms of Sale. NOTICES ON THE WEBSITE ITSELF.



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