Your order will be dispatched within 2 working days. It usually takes 3-4 days for transit after dispatch.
You will receive tracking SMS in 48 working hours.
PICK-UP / DELIVERY
Your order will be shipped to the address specified by you during the checkout process. WrapCart is not responsible for any loss of the products following shipment from WrapCart’s facilities to your delivery address, however, WrapCart is not a faceless corporation built on the foundation of robbing customers. If your item gets lost in transit, simply reach out to us via our Contact info section and we’ll work with you to ensure you get what you paid for.
CANCELLATION / RETURNS
Except for any statutory rights of cancellation that you may have under applicable provincial consumer protection laws, once you place your order you cannot cancel it. Given the customized nature of WrapCart’s products, product’s purchased cannot be returned or exchanged. Refunds can be provided for products that are damaged before delivery or in the case of the product bearing a custom logo or other artwork requested by you, product bearing a logo or other artwork that does not match the logo or other artwork requested by you. If your product appears to be damaged please contact us promptly at the contact details given.
If an order does not successfully arrive at the delivery address provided during checkout within the recommended time-frame, please use the contact info section and let us know. We’ll work with you to get a re-shipment processed and ensure that you receive the product you paid for. We do not provide any refunds based on undelivered items, as delivery is out of our control once an item has left our warehouse.